7330 Gaston Avenue, Ste.103 Dallas, Texas 75214, United States
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Cancellation Policy
If you need to cancel or reschedule your balayage appointment at John Salon, please give us at least 24 hours' notice. If less than 24 hours' notice is provided, we may charge a cancellation fee of up to 50% of the service price.
We appreciate your consideration of our hairdressers' schedules and understand that emergencies happen. By providing us with advanced notice, you allow us to accommodate other hair salon clients who may need last-minute services or be on a waiting list.
John Salon
7330 Gaston Avenue, Ste. 103 Dallas, Texas 75214, United States
Hours
Monday - Saturday: 11am - 7pm
Sunday: Closed
Terms of service
Terms of Service
Effective Date: November 2, 2026
Welcome to John Salon. These Terms of Service govern the use of our website, online communications, appointment inquiries, and automated messaging services.
By accessing our digital services or communicating with John Salon, you agree to these terms.
1. About John Salon
John Salon is a professional hair salon based in Dallas, Texas, providing hair coloring, cutting, styling, extensions, and related beauty services.
2. Appointments and Services
All appointments are subject to availability and confirmation.
Service prices may vary depending on hair length, density, condition, and the complexity of the requested service.
Deposits, cancellation requirements, and rescheduling policies will be communicated when applicable.
3. AI and Automated Messaging
John Salon may use artificial intelligence and automated messaging systems, including technology powered by Google AI, to respond to customer inquiries.
These systems may assist with:
- General salon information and services
- Appointment inquiries and scheduling assistance
- Pricing estimates
- Salon policies and customer support
AI-generated responses may contain inaccuracies. Appointment availability, final pricing, and service details must be confirmed by John Salon.
Customers may request assistance from a person at any time.
4. Customer Communications
By contacting John Salon through our website, social media accounts, or messaging platforms, you agree that we may respond to your inquiries using automated or human-assisted communications.
We will not treat an inquiry alone as consent to receive unrelated promotional text messages. Where required, marketing communications will be sent only with appropriate consent.
5. Privacy and Personal Information
John Salon may collect information voluntarily provided by customers, including names, contact information, appointment preferences, and message content.
Information may be processed by authorized service providers to assist with communications and salon operations.
Additional details regarding personal information will be provided in our Privacy Policy.
6. Booking Confirmation
An inquiry or automated response does not constitute a confirmed appointment.
Appointments are confirmed only when John Salon or its authorized booking system provides confirmation.
7. Acceptable Use
Customers agree not to misuse our website, communication channels, or automated systems, including by submitting fraudulent information or attempting unauthorized access.
8. Limitation of Liability
To the extent permitted by applicable law, John Salon is not liable for losses arising solely from reliance on inaccurate automated information. Nothing in these terms excludes rights or remedies that cannot legally be excluded.
9. Updates to Terms
John Salon may revise these Terms of Service periodically. Changes will be reflected on this page with an updated effective date.
10. Contact Information
Business: John Salon
Location: Dallas, Texas, United States
Instagram: @johnsalondallas
For questions regarding these terms, please contact John Salon through our official communication channels.
Privacy Policy
Privacy Policy
Effective Date: November 2, 2026
1. Introduction
Welcome to John Salon, a professional hair salon located in Dallas, Texas.
We respect the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, process, and protect personal information when individuals visit our website, request appointments, or communicate with us through digital platforms.
Website: https://johnsalondallas.com
Instagram: @johnsalondallas
2. Information We Collect
Depending on how you interact with John Salon, we may collect:
- Contact information: Names, phone numbers, email addresses, and social media usernames.
- Appointment information: Requested services, appointment dates, scheduling preferences, and booking history.
- Customer communications: Messages, inquiries, and information voluntarily shared through our website, email, Instagram, Facebook, or other communication channels.
- Hair service information: Hair color history, service preferences, reference photographs, and other information provided for consultations.
- Website information: Browser information, device details, IP addresses, and website activity when collected through our website or its service providers.
3. How We Use Your Information
John Salon may use collected information to:
- Respond to customer inquiries.
- Schedule, confirm, and manage appointments.
- Provide personalized hair consultations and services.
- Communicate service pricing and salon policies.
- Improve customer service and website functionality.
- Maintain business and appointment records.
- Send promotional communications where permitted and with any required consent.
- Protect our systems against fraud, misuse, or unauthorized access.
4. Artificial Intelligence and Automated Messaging
John Salon may use artificial intelligence and automated messaging technology, including services provided by Google or other authorized technology providers, to assist with customer communications.
These systems may process information submitted in customer messages to:
- Answer frequently asked questions.
- Explain salon services and pricing.
- Assist with appointment inquiries.
- Provide salon policies and general business information.
- Route requests to salon staff when human assistance is needed.
Customers may be informed when they are interacting with an automated assistant and may request human assistance.
AI-generated responses may contain errors. Final pricing, appointment availability, and booking confirmations remain subject to verification by John Salon.
Information processed by third-party AI providers is also subject to the applicable service agreements and data-handling practices of those providers.
5. Information Sharing
John Salon may share information with service providers as reasonably necessary to operate its business, including:
- Website hosting and technical service providers.
- Appointment scheduling platforms.
- Customer communication and messaging platforms.
- AI and automation service providers.
- Payment processing providers.
These providers may process information to deliver their services, subject to their applicable contractual and privacy obligations.
John Salon does not sell customer contact lists as part of its ordinary business operations.
Information may also be disclosed when required by law or reasonably necessary to protect legal rights and security.
6. Social Media Communications
When customers communicate with John Salon through Instagram, Facebook, or other social media platforms, their information may also be processed according to the privacy policies of those platforms.
John Salon may use authorized tools to manage and respond to customer messages.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the user experience.
Where applicable, visitors may manage cookies through browser settings or available website privacy controls.
8. Data Security
John Salon takes reasonable measures designed to protect customer information against unauthorized access, disclosure, alteration, or misuse.
However, no internet-based communication or electronic storage system can be guaranteed completely secure.
9. Data Retention
Personal information is retained only for as long as reasonably necessary to provide services, maintain business records, resolve disputes, meet legal obligations, or fulfill other legitimate business purposes.
Retention periods may vary depending on the type of information and the systems used.
10. Customer Privacy Rights
Customers may contact John Salon to request access to, correction of, or deletion of personal information maintained by the business.
Requests will be reviewed and addressed in accordance with applicable law, subject to lawful recordkeeping and other exceptions.
Customers may also opt out of promotional communications using available unsubscribe methods or by contacting John Salon.
11. Children's Privacy
John Salon's online services are not directed toward children under 13. We do not knowingly collect personal information directly from children under 13 through our website without appropriate authorization.
12. Third-Party Websites
Our website may contain links to external websites, social media platforms, or booking services.
John Salon is not responsible for the independent privacy practices of those third parties.
13. Changes to This Policy
John Salon may update this Privacy Policy to reflect changes in business practices, technology, or legal requirements.
Updates will be published on this page with a revised effective date.
14. Contact Information
John Salon
Dallas, Texas, United States
Website: https://johnsalondallas.com
Instagram: @johnsalondallas
For privacy questions or requests concerning personal information, please contact John Salon through its official business communication channels.
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